Ericsson-LG UCP eMG80 9200 Series Digital Phones

 How to Transfer Calls

Download the Cheat Sheet 

Internal Transfer Option 1

1. Press the [TRANS] soft-key or [Trans/PGM] button
2. Call the party you wish to transfer to.
3. * To screen the call, wait for the other party to answer and announce the call.
4. Hang-up to complete the transfer.

 * Step 3 is optional.  You can simply hang-up after step two and the caller will be transferred.

Internal Transfer Option 2

1. Press the Flexible Direct Station Selector [DSS] button that is programmed for the party you wish to transfer to.  This will automatically put the caller on hold.
2. * To screen the call, wait for the other party to answer and announce the call.
3. Hang-up to complete the transfer.

*Step 2 is optional.  You can simply hang-up after step one and the caller will be transferred.

Transfer Directly to Voice-Mail

1. Press the [TRANS] soft-key or the [Trans/PGM] button.
2. Press the  [Call Back] followed by the extension number (or press the DSS button)
3. Hang-up. The caller will be sent straight to the user’s voice-mail without ringing the phone.

External Transfer

1. Press the [TRANS] soft-key or the [Trans/PGM] button.
2. Call the transfer party by dialing [9] + [phone number]
3. * To screen the call, wait for the other party to answer and announce the call.
4. Hang-up to complete the transfer.

 * Step 3 is optional.  You can simply hang-up after step two and the caller will be transferred.